Privacy Policy
Effective Date: 2026-09-25
1. Introduction and Company Information
This Privacy Policy explains how Northbridge Law Academy Ltd. (“Northbridge Law Academy Ltd.,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in the course of operating our law-academy business, including our website, online learning platforms, registration systems, communications, and related services.
We are committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”), applicable provincial privacy laws, and other relevant legal and regulatory requirements.
Northbridge Law Academy Ltd.
Northbridge Law Academy, 2451 Kingsway, Suite 310, Vancouver, BC V5R 5G8, Canada
Email: [email protected]
Phone: +1 (604) 684-7392
2. Data Collection and Processing
We collect personal information that is necessary to provide our educational, administrative, and support services. Depending on how you interact with us, we may collect the following categories of information:
- Identification and contact information: name, address, email address, phone number, employer, professional status, and similar details.
- Account and registration information: login credentials, course enrolment details, payment status, attendance, certifications, and communication preferences.
- Payment information: billing details and transaction records. Payment card details are generally processed by third-party payment processors and are not stored by us unless necessary for administrative or legal purposes.
- Educational and assessment information: course progress, quiz results, assignments, evaluation data, and completion records.
- Technical information: IP address, browser type, device identifiers, log data, and usage information collected through our website and learning systems.
- Communications: inquiries, complaints, feedback, and other correspondence with us.
- Any other information you choose to provide: including information contained in forms, surveys, or support requests.
We collect personal information directly from you where appropriate, and sometimes from authorized third parties, such as payment processors, service providers, or partners involved in course delivery, when permitted by law.
We process personal information by collecting, recording, organizing, storing, retrieving, using, disclosing, transmitting, and, where necessary, deleting it.
3. Purpose of Data Processing
We use personal information only for identified and legitimate purposes, including:
- to register users and administer enrolment in courses, seminars, workshops, and other educational programs;
- to provide educational content, student support, certificates, and related services;
- to manage accounts, subscriptions, billing, refunds, and payment processing;
- to communicate with students, prospective students, instructors, and other stakeholders;
- to respond to inquiries, support requests, complaints, and feedback;
- to verify identity, prevent fraud, and maintain security of our systems and services;
- to evaluate participation, learning outcomes, and program performance;
- to comply with legal, regulatory, tax, accounting, and professional obligations;
- to maintain internal records and support business operations;
- to improve our website, platform functionality, offerings, and user experience;
- to send administrative notices and, where permitted by law, marketing communications;
- to protect our rights, property, students, staff, and business interests.
4. Legal Basis for Processing
Under Canadian privacy law, we generally process personal information with your knowledge and consent, unless otherwise permitted or required by law. Depending on the circumstances, our legal basis for processing may include:
- Consent: where you have provided express or implied consent for specific purposes.
- Contractual necessity: where processing is necessary to provide requested services, administer enrolment, or fulfill our obligations to you.
- Legal obligation: where processing is required to comply with applicable law, regulation, court order, or lawful request from authorities.
- Legitimate business purposes: where permitted by law, including protecting against fraud, maintaining security, improving services, and managing operations, provided such interests do not override your rights and interests.
- Administrative, academic, or compliance purposes: in connection with lawful operation of our educational services and recordkeeping obligations.
Where consent is required, you may withdraw it at any time subject to legal or contractual restrictions and reasonable notice, as described below.
5. Data Sharing and Third Parties
We do not sell personal information. We may share personal information only where necessary and lawful, including with:
- Service providers: hosting providers, learning management system providers, payment processors, email and communications services, analytics providers, IT support, and security vendors.
- Instructors and academic personnel: where required for course delivery, grading, student support, or certification.
- Professional advisers: lawyers, accountants, auditors, insurers, and other advisers acting on our behalf.
- Authorities and regulators: where required by law, subpoena, court order, or to respond to lawful requests.
- Business transaction counterparties: in the event of a merger, financing, sale, reorganization, or transfer of assets, subject to appropriate confidentiality protections.
We require third parties handling personal information on our behalf to protect it and to use it only for the purposes we specify, subject to contractual and legal safeguards.
6. Data Transfer to Third Countries
Your personal information may be processed, stored, or accessed outside your province, territory, or Canada by us or by our service providers. When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions, including lawful access by courts, law enforcement, or regulatory authorities in those countries.
We take reasonable steps to ensure that any cross-border transfer is subject to appropriate safeguards, including contractual protections, security measures, and access controls designed to protect personal information in accordance with applicable Canadian privacy requirements.
7. Storage Duration
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, tax, or regulatory requirements, to resolve disputes, and to enforce our agreements.
- Account and enrolment records: retained for the duration of the relationship and for a reasonable period thereafter.
- Financial records: retained as required by law and standard accounting practices.
- Academic records: retained for educational administration, verification, and certification purposes, subject to applicable legal requirements.
- Communications and support records: retained as needed to manage requests and maintain records of interactions.
When personal information is no longer required, we will securely delete, destroy, anonymize, or de-identify it in accordance with our retention practices and legal obligations.
8. User Rights
Subject to applicable law, you may have the following rights regarding your personal information:
- Access: to request confirmation of whether we hold personal information about you and to obtain access to it.
- Rectification: to request correction or updating of inaccurate or incomplete personal information.
- Erasure: to request deletion of personal information in certain circumstances, subject to legal retention obligations.
- Restriction: to request that we limit the use or disclosure of your information in certain cases.
- Data portability: to request a copy of certain personal information in a structured, commonly used format where applicable law provides for such a right.
- Objection: to object to certain processing activities where permitted by law, including some forms of direct marketing.
To exercise your rights, please contact us using the details below. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable legal requirements.
9. Withdrawal of Consent
Where our processing is based on consent, you may withdraw your consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal, and it may affect our ability to provide certain services or features.
In some cases, we may continue to process personal information where permitted or required by law even after consent is withdrawn.
10. Right to Complain
If you have concerns about our privacy practices or the handling of your personal information, we encourage you to contact us first so we can attempt to resolve the matter.
You also have the right to complain to the Office of the Privacy Commissioner of Canada or, where applicable, to the relevant provincial privacy regulator. Contact information for privacy regulators can be found on their official websites.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include:
- access controls and role-based permissions;
- password protection and authentication measures;
- secure hosting and network safeguards;
- encryption or other protective technologies where appropriate;
- staff training and confidentiality obligations;
- monitoring and logging of system activity;
- policies for secure retention and disposal of records.
No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:
Northbridge Law Academy Ltd.
Northbridge Law Academy, 2451 Kingsway, Suite 310, Vancouver, BC V5R 5G8, Canada
Email: [email protected]
Phone: +1 (604) 684-7392
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, operational needs, or technology. The revised version will be posted on our website with an updated effective date.
Your continued use of our services after any changes become effective constitutes your acknowledgement of the updated Privacy Policy, subject to applicable law. We encourage you to review this Privacy Policy periodically.